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First Signs / Non-Verbal Communication

People often reveal their personalities through body language. Their nonverbal communication helps leaders know how to approach them. Each personality type has its own body language. Leaders should look for the fi rst signs of a follower's predictable pattern of behavior.

The following are examples of specific personality hints. I will use an automobile dealership situation to illustrate each personality's typical body language.

"C" Types


"C" often look like the professor type. They are not that concerned about fashion. "C"s look serious and disinterested in fanfare. They don't care about frills or thrills. They seem to catch inconsistent or exaggerated statements. With an inquisitive look and suspicious mind, "C"s come across as a hard to get to know. They are often knowledgable with lots of...


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