Resolution Management Commitment
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Avoiding and resolving conflicts are essential when managing people. It's the "people-problems" that cause the greatest hindrance to greater productivity and profits. The following Promise is a simple guide to share with each Team Member.
Commitment: As a commitment to Resolution Management, I promise to .....
Warning: I will not seek to find others who have also been offended, nor share with potential "mediator" my concerns prior to the meeting with my "offending person." The purpose of having a "mediator" is not to validate my hurt, but rather open my heart and mind to the possible needs I may have regarding my relationship with others.
I realize my friends may naturally listen to my concerns, but also .....
Serious Step: If I continue to find fault with a leader and cannot relate or work in "harmony," I will seek to find another place of employment, rather than cause any conflict and disharmony. I am committed to resolving my conflicts even if it means separating myself from the source of my irritations.
Ultimate Goal: I commit myself to be professional rather than .....
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